Terms of Service
Last updated: July 24, 2026
These terms govern your access to and use of Chautari Connect at https://connect.chautari.tech. By creating an account, you agree to them.
1. The service
Chautari Connect is a unified inbox and business management platform: messaging, leads, ads, commerce, and bookings across the channels you connect, with an AI assistant that drafts email replies and surfaces recommendations.
2. Accounts
- You must provide accurate information and keep your login credentials secure.
- You're responsible for activity that happens under your account and for the team members you invite.
- You must be authorized to act on behalf of the business whose channels you connect.
3. Subscriptions and payment
- Paid plans are billed in advance on a recurring basis (monthly or yearly) through Stripe.
- Prices and plan limits are shown at checkout and on the pricing page, and may change with notice.
- You can cancel at any time; access continues until the end of the current billing period.
- Fees are non-refundable except where required by law.
4. Connected platforms
Features that touch Facebook, Instagram, WhatsApp, TikTok, Meta Ads, Stripe, or Google Calendar depend on those platforms' own APIs and policies. You agree to comply with each connected platform's terms of service in addition to these terms. We are not responsible for outages, policy changes, or feature removals on any third-party platform outside our control.
5. Acceptable use
You agree not to use Chautari Connect to:
- Send spam, unsolicited bulk messages, or content that violates a connected platform's messaging policies.
- Upload or transmit unlawful, fraudulent, or infringing content.
- Attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.
- Resell or provide the service to third parties without our written consent.
6. AI-generated content
AI drafts are suggestions based on your catalog, services, and past replies. You're responsible for reviewing auto-send rules and any message sent on your behalf, whether reviewed by a human or sent automatically under settings you've enabled.
7. Data and privacy
Our collection, use, security, and deletion of your data, including data from connected platforms, is described in our Privacy Policy, which is part of these terms.
8. Intellectual property
We own Chautari Connect's software, branding, and design. You own your business data, catalog, and content. You grant us a limited license to process that data solely to provide the service to you.
9. Termination
You can delete your account at any time from your dashboard; see our Privacy Policy for what happens to your data when you do. We may suspend or terminate accounts that violate these terms, misuse a connected platform, or pose a security risk.
10. Disclaimers and limitation of liability
The service is provided "as is." To the extent permitted by law, Chautari Connect is not liable for indirect, incidental, or consequential damages, or for outages, data loss, or issues arising from a connected third-party platform.
11. Changes to these terms
We'll update the date at the top of this page when these terms change, and notify account owners of material changes by email.
12. Contact us
Questions about these terms: legal@chautari.tech.